Experience

Custom Fiber Solutions, Unmatched Partnership

At Fiberwave, we believe that world-class connectivity in multi-dwelling communities starts with world-class service. From the first conversation to years after move-in, we deliver a seamless, dedicated experience tailored specifically to Owners & Developers, General Contractors & Architects, Property Managers, and—most importantly—your Residents. We’re not just another vendor; we’re your long-term fiber partner committed to making your property stand out in today’s connected world.

Owners & Developers

We align our fiber solutions with your investment goals and resident demographics to maximize NOI and property value.
  • True single-source responsibility—from backbone design through resident activation and ongoing support
  • Flexible ownership models and revenue-share options that fit your financial structure
  • Future-proof fiber-to-the-unit (FTTU) infrastructure that boosts rental rates, occupancy, and long-term asset value
  • Detailed ROI projections showing how ultra-fast symmetrical fiber drives premium pricing and reduces churn
  • Dedicated executive sponsorship and quarterly business reviews to keep your project on track and ahead of the curve

General Contractors & Architects

We make fiber integration painless, predictable, and perfectly coordinated with your build schedule.
  • One dedicated Fiberwave Project Manager and Construction Coordinator assigned to your job from kickoff to closeout
  • Early-stage design collaboration, heat mapping, and constructability reviews to eliminate change orders
  • Precise scheduling, daily field updates, and proactive utility coordination
  • Clean, code-compliant installations using low-impact techniques that protect finishes and keep your punch list short

Property Managers & Leasing Teams

We give you tools and support that make fiber a leasing advantage instead of a headache.
  • Your own dedicated Property Success Manager who knows your community inside and out
  • The Fiberwave Property Portal—real-time service tickets, bulk activation tools, outage alerts, and marketing assets in one place
  • On-site resident onboarding events, move-in swag, and leasing-office fiber demos that close more deals
  • Ongoing training for your staff and a custom Property Technology Guide for every community
  • 24/7 escalation path so issues are resolved fast—before they affect reviews or renewals

Residents

We deliver the fastest, most reliable internet in the building—backed by people who actually care.
  • Symmetrical internet speeds.
  • No data caps, no throttling, no contracts—pure performance for streaming, gaming, remote work, and smart homes
  • 24/7 resident support with real technicians who answer the phone in seconds
  • Instant outage alerts and proactive fixes so downtime is measured in minutes, not hours