Who is AMC?
Apartment Management Consultants is a full-service property/asset management company founded in 2000. They have become a leader in the space with over 100k doors under management. AMC is committed to maximizing the earnings of their client's real estate investments by establishing a long-term plan that includes recommendations for capital improvements that enable each property to realize NOI growth year after year.
Problems Facing AMC
Before Fiberwave, many communities managed by AMC faced unreliable internet speeds and a lack of customer support from internet providers. Resident satisfaction was low, and as work from home and streaming became even more mainstream, it became evident that previous managed internet providers did not have the bandwidth allocations to support the massive increase in demand. Because the internet was included in the rent, AMC would receive customer complaints directly without the ability to support or resolve such problems.
Fiberwave's Solution
Fiberwave was precisely what AMC was looking for. They consistently provided true 1Gbps speeds, as was proven when AMC ran independent speed tests. Fiberwave also offered each resident a superb on-boarding experience and readily available customer support. Lastly, Fiberwave provided their services at a lower price point than AMC was paying previous managed WiFi providers.
The result was a fast and reliable internet that made the residents happy and the owners more revenue.
“There’s more confidence. You don’t have to worry about if it’s a good product or not and that helps with our sales process and retention aspect of our residents.”
~Scott - Regional Manager - UT